1 min - Jun 02, 2023
Promise versus Reality Assessment Template
The ideal gap between what you promise customers and what you deliver should be zero. Easier said than done!
Use this SaaSCan Customer Experience Promise vs Reality Assessment to:
- Self assess how well you deliver on your promises today
- Prepare to have meaningful discussions with customers on their experience
- Inform prioritized updates to customer facing assets
Reach out if I can help.
Lauren Thibodeau, Founder, SaaSCan
lthibodeau@saascan.ca
(613) 415-3924